Our how-to guide on downloading your favorite portraits from Pixieset.

We LOVE using Pixieset galleries to delivery our beautiful client galleries. From your gallery you have the ability to download, share, and print... all from one portal! This short guide will show you how-to download your favorite images and download them from Pixieset.

Please be sure to SAVE YOUR IMAGES somewhere else (i.e. iCloud, Hard Drive, USB, CD) once they’re downloaded. Your images will only be up there from 6 months to a year after your session.

Step 1: After your session, you will receive an email with a link to your personalized gallery and 4 digit pin code located at the bottom of the email invitation.

Step 2: Once the gallery link loads, click "open".

Step 3: Select your favorites by clicking the "heart" icon in the bottom right of images.

Step 4: Once you have selected your favorite images, navigate to the top right your gallery and click "favorites".

Step 5: Once you have complied your "my favorites" list, click download in the top right of your screen.

Step 6: You should immediately be redirected to a page that will ask for your email address and the 4 digit PIN that was sent to you. You will need these two things in order to download the gallery.

Step 7: Choose what size you’d like to download the images in. You’ll be able to choose between two options:

High Resolution: Larger files that are great for printing purposes

Web Size: Smaller files perfect for posting on social media

Here’s an explanation of the different sizes straight from Pixieset:

Web Size

Web Size versions of the image are available in 3 resolutions: 640px, 1024px, and 2048px on the width. The Web Size files are much smaller and therefore are faster to download and upload. They are ideal for sharing on Social Media or for quick viewing. If your client will be sharing their photos on Facebook, the 2048px is the optimum resolution as it is the widest pixel width that Facebook will allow.

The 2048px width is only available for Collections created after August 2nd, 2016. All Collections from before that date will not have this option available.

High Resolution

High Resolution photos are 3600px on the long edge. They can typically be used to print photos up to poster size canvases (though this will depend on the original file size), and are more than sufficient for web use. Our goal is to optimize the file delivery process and make file storage easier for your clients; with High Resolution photos, your clients are able to obtain high quality images while enjoying a much faster download experience with files that are easier to manage.


Original images are, as the name suggests, the original files exactly as you uploaded them. This will provide your clients with the full resolution files you have uploaded, without any compression or resizing. These files take up more space, and will take much longer to download.

Step 8: You’ll be able to select where you would like the download to go after the images have been quickly processed to match your download size. The photos can be saved directly to your computer as a .ZIP file, or directly to a Dropbox or Google Photos account. After deciding, hit the “Start Download” button. The next screen will pop up saying that your photos are being fetched and soon another download button will appear in the center of the screen.

Step 9: After clicking the new download button you will receive the full gallery as a .ZIP file format on your computer, which you can then unzip/extract to get the .jpg image files inside. If you select Dropbox or Google Photos, the images will be available to view directly from your account.


We would love to assist and answer any Pixieset gallery questions you may have!

Please feel free to reach out via this form. We will reach out with answers shortly!